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Privacy Policy

Last updated: 2 November 2026

This Privacy Policy applies to Plan Post / Post Planner, also listed as “Creators app for social share” (App Store ID 6451217515), and its related support and AI services. The service is operated by Remione LTD, 75 Leontiou Machaira, Centre, Office 102, Limassol 3025, Cyprus. Alexey Strokin is the App Store publisher acting on behalf of Remione LTD. Remione LTD is the controller of the processing described here, except where a provider separately determines its own processing.

For privacy questions, access or deletion requests, email info@remione.ltd. App support is also available at support.team@hermeschat.app. Please identify the app as Plan Post or Post Planner.

The app helps you draft and organize social posts, associate photos with drafts, set reminders, and generate or rewrite text using AI. It does not require a separate registered account. An installation identifier, an Apple Account and a subscription profile are not the same thing. The absence of registration does not mean that no personal data is processed.

App-version differences: The updated app described below includes Settings → AI data sharing and an Open email draft support flow. Older installed versions may not yet include these controls. The version-specific notes below explain the differences; publishing this policy does not update an installed app.

1. Information processed and its purposes

Support in older versions: the previous fallback contact form sent the message text as an analytics event. If your installed app does not offer the email-draft flow, use the support email address above instead of that form. Removing this collection from the updated app does not automatically erase records collected by older versions; the retention and deletion provisions in section 6 still apply.

2. AI processing and sharing

The text-generation service uses OpenAI's API through our Google Firebase/Google Cloud backend. The submitted text can contain personal data if you include it. Generation and rewriting send the text relevant to that action, app instructions, generation settings and the installation identifier; they do not require access to your social-network password or account. Selecting photos for a planned post does not itself send those photos to OpenAI in the current text-generation workflow.

Explicit AI permission: before the updated app makes its first generation or rewriting request, it explains that your text, instructions, language and social-network settings, and installation identifier will be shared through Remione LTD with OpenAI. No AI request is sent unless you choose Allow AI sharing. Choosing Not now or opening the Privacy Policy does not grant permission. Your choice is saved on your device and applies to subsequent AI requests you initiate, until you turn it off or the app requests a new choice.

You can withdraw this permission at any time in Settings → AI data sharing → Turn off AI sharing. Future AI requests are then blocked until you explicitly allow sharing again. Declining or withdrawing permission leaves local drafting and planning available. Withdrawal cannot recall requests already sent and does not itself delete data previously processed by us or OpenAI; use the deletion process in section 6 for such requests.

Do not submit sensitive personal information, confidential material, or another person's personal data unless you have an appropriate right and reason to do so. Reading this policy, installing the app or accepting the Terms is not, by itself, consent to optional processing. AI-sharing permission does not authorize advertising tracking or other unrelated processing.

AI in older versions: earlier app versions may send text when you invoke an AI action without displaying this separate permission screen. If your version has no AI data-sharing control and you do not want text sent to OpenAI, do not invoke generation or rewriting; you can continue local drafting and planning and install an update with these controls when available.

Our text backend handles requests and returns results; it does not maintain a server-side conversation-history database for Planner. Its application request logs record operational metadata rather than prompt or response bodies. This does not mean that AI requests never leave the device or have zero retention: OpenAI and infrastructure providers have their own processing and retention described below.

OpenAI states that API data is not used to train its models by default unless the API customer opts in. Its standard abuse-monitoring logs may include input and output and are generally retained for up to 30 days, with exceptions such as legal requirements; additional feature-specific retention can apply. These are provider terms, not a promise of zero retention for this app. See OpenAI API data controls and OpenAI's Privacy Policy.

3. Service providers and other recipients

Depending on the feature, app version and applicable permissions, data is processed by the following services:

We require providers receiving data on our behalf to restrict processing to the agreed purposes, apply appropriate confidentiality and security measures, and provide protection at least equivalent to this policy and applicable Apple requirements. Provider notices explain their services and any independent processing; they do not remove our responsibility for the app's disclosures and choices.

We may disclose necessary data to authorities where legally required, professional advisers, or parties to a business transfer subject to applicable safeguards and notice requirements. We do not publish your private drafts or support messages. If you copy a post and open a social app or website, any content you then submit is processed under that service's terms and privacy policy.

4. Purposes and legal bases

Where GDPR or similar law applies, we rely on performance of a contract or steps you request for necessary service delivery, purchase administration and support; legitimate interests for proportionate security, abuse prevention, troubleshooting and service reliability, subject to your rights; and legal obligations for required records and responses to lawful requests. Where consent is required for analytics, device access, advertising/tracking or AI sharing, it must be obtained for the relevant purpose and can be withdrawn. A contractual term or legitimate interest does not override a consent requirement.

AI output is offered as writing assistance. We do not use it to make solely automated decisions about you that produce legal or similarly significant effects. You decide whether and where to use or publish the result.

5. Permissions, tracking and your choices

We do not sell personal data for money. Disclosures for advertising measurement may nevertheless qualify as a “sale” or “sharing” under some privacy laws. Where those laws apply, you may request the applicable opt-out through the contact above, without unlawful discrimination. A privacy request does not cancel an App Store subscription.

6. Retention and deletion

To request deletion of data we control, email info@remione.ltd with the app name and enough information to locate your records, such as the address used for support or a relevant purchase reference. We may ask for proportionate verification or help locate an installation identifier; do not send your Apple password or payment-card details. We will address records held by our processors where applicable and explain any lawful retention exception. Backup copies may remain until their protected expiry; irreversibly anonymized statistics may be retained.

7. Your privacy rights

Depending on your location and the circumstances, you may request access to and a copy of your data, correction, erasure, restriction, portability, or object to processing, and withdraw consent without affecting processing lawfully undertaken before withdrawal. Under GDPR, we respond without undue delay and normally within one month; if a lawful extension is needed, we explain it within that month. Other applicable statutory deadlines and appeal rights are respected.

You may complain to your local data-protection authority or the Cyprus Commissioner for Personal Data Protection. You do not need to contact us before exercising that right.

8. International processing and security

Remione LTD is based in Cyprus. Our AI backend runs on Google Cloud infrastructure in the United States, and our providers may process data in other countries. Where data is transferred outside the EEA or UK, the applicable adequacy decision or appropriate safeguards, such as standard contractual clauses and supplementary measures where required, must support the transfer. Contact us for information about the safeguards relevant to your data and how to obtain a copy.

We use measures appropriate to the data and risks, including HTTPS for the AI service and access controls for service administration. Your device's security and the settings of external services also matter. No system is entirely secure; this policy does not promise absolute security or end-to-end encryption of AI requests, which must be processed by the backend and provider.

9. Children and age requirements

The service is intended for people planning and creating social-media content and is not directed to children under 13. If a higher age or parental authorization is required in your jurisdiction, those requirements apply. The app does not ask for a date of birth, so we cannot assume every user is an adult. An App Store age rating describes content suitability and is not consent to analytics, tracking or AI processing.

If you believe a child has provided data in circumstances requiring parental consent or other protection, contact us. We will assess the information, applicable requirements and necessary steps, including deletion or restriction where appropriate.

10. These pages and changes to this policy

Opening this page sends normal connection information, including your IP address, to our web-hosting provider. The Planner Privacy and Terms pages do not load the website's analytics script or require an account to read them. Other Remione website pages and third-party links may use their own analytics or cookies. App tracking permission does not itself give website-cookie consent.

We may update this policy to reflect changes to the service or applicable requirements. The date above identifies this revision. We will give appropriate notice of material changes and obtain fresh consent where required; posting an updated policy alone does not authorize incompatible new processing. See the Planner Terms & Conditions for service and subscription conditions.