Terms & Conditions

Last updated: 30 October 2026

These Terms apply to Plan Post / Post Planner, also listed as “Creators app for social share” (App Store ID 6451217515), and its related services. The service is operated by Remione LTD, 75 Leontiou Machaira, Centre, Office 102, Limassol 3025, Cyprus (“we” or “us”). Alexey Strokin is the App Store publisher acting on behalf of Remione LTD.

Support: support.team@hermeschat.app. Company contact, privacy requests and complaints: info@remione.ltd.

1. Agreement and the Apple licence

By using the service, you agree to these Terms to the extent a valid agreement can be formed under applicable law. The service is not directed to children under 13. A higher applicable minimum age and any required parental or guardian authorization must also be respected. If you do not agree, do not use the service; this does not remove statutory cancellation or refund rights.

The software licence is governed by the end-user licence agreement applicable to the app in the App Store. Where no custom EULA is provided there, the Apple Standard Licensed Application End User License Agreement applies. These Terms describe additional service conditions; they do not replace that licence, expand its scope or override Apple's usage rules. The applicable EULA controls a conflict about the software licence, and mandatory consumer law takes precedence over conflicting terms.

Remione provides and supports the service. Apple handles distribution, payments and platform services under its applicable agreements. Nothing here suggests that Apple sponsors the app or assumes additional support obligations.

2. Planner features and your responsibilities

The app lets you create and edit draft posts, associate photo-library items with them, choose a social-network label, organize planned dates, set reminders, and use AI to generate or rewrite text. Feature availability can depend on the app version and the offer you purchase.

Planning a post is not automatic publication. In the current workflow, the app can copy text to the system clipboard and open a social app or website; you must complete publication there yourself. The app does not ask for your social-network password or provide a connected-account publishing service. References to Threads, Facebook, Instagram, X, LinkedIn, Reddit, Mastodon or other platforms do not imply an affiliation or endorsement.

Reminders depend on notification permissions, device settings and operating-system delivery. Do not rely on them as the only record of an important deadline. Drafts and saved history are primarily local; we do not promise dedicated cross-device synchronization or recovery after deletion. Keep copies of important content. These limitations do not remove mandatory rights relating to paid digital content.

3. AI assistance and your content

AI generation and rewriting send the relevant text and instructions through our backend to OpenAI, as explained in the Privacy Policy. Do not submit data or material you are not entitled to share. Acceptance of these Terms does not replace separate permission required for personal-data sharing or optional processing.

AI output may be inaccurate, incomplete, biased, offensive or similar to output given to others. Check facts, tone, rights and suitability before using it. We do not guarantee originality, copyright protection, exclusivity, audience growth, engagement, income or compliance with a social platform's rules. The service is a writing tool, not professional legal, medical, financial or other regulated advice.

You retain the rights you have in your input. We do not claim ownership of your drafts or generated text merely because you use the service. You permit us and the necessary service providers to process the content only as needed to provide, secure and support the features you request, subject to the Privacy Policy and applicable law. This does not grant us a right to publish your private drafts or advertise with them. Rights in output remain subject to applicable law and any third-party rights; we cannot grant rights we do not hold.

Do not use the app for unlawful activity, infringement, fraud, impersonation, harassment, discriminatory abuse, sexual exploitation, non-consensual intimate content, or harmful automated spam. Do not bypass purchase restrictions or service protections, or attempt unauthorized access. Report unsafe or infringing AI output to support.team@hermeschat.app, with only the information needed to investigate. We may restrict abusive use in accordance with section 7.

4. Purchases, subscriptions and trials

Optional paid features are sold through Apple's In-App Purchase system. Before you confirm a purchase, the offer and Apple purchase sheet identify the product, included features, full price in your currency, billing period and any trial or introductory terms. The offer you confirm determines your entitlement; not every plan, duration or trial is available to every user or storefront.

• Payment: Apple charges your Apple Account under its purchase terms, subject to any eligible trial or introductory offer.
• Automatic renewal: an auto-renewable subscription continues for its stated billing period until cancelled. Renewal charges may occur within the 24 hours before the current period ends. Cancel at least 24 hours before expiry to avoid the next renewal.
• Trials: eligibility, trial duration, subsequent price and billing period are shown before purchase. A trial converts to the paid subscription unless cancelled in time. Apple controls eligibility. Cancelling a trial may end access immediately; unused trial benefits may end when a paid subscription starts, as specified in the offer.
• Manage or cancel: use Manage Purchases in the app or iOS Settings → your name → Subscriptions. See Apple's cancellation instructions. Paid access normally continues until the end of the paid period. Uninstalling the app, deleting local data or emailing us does not cancel a subscription.
• Restore: use Restore Purchases while signed in to the Apple Account used for the original purchase. Restoration applies to eligible purchases; it does not restore deleted drafts or AI history. Contact support if your entitlement is missing.
• Price changes: Apple provides the applicable notices and obtains agreement where required. Review those notices for the new price, effective date and cancellation options.

A subscription grants the features described in the purchased offer while the entitlement is active. Service protections and fair, proportionate limits may be needed to address abuse or technical failures, but do not allow us to misrepresent an advertised “unlimited” offer or remove mandatory remedies. Future products and features are not included unless the offer says so.

5. Refunds and consumer rights

For App Store payment and refund requests, see Apple's refund guidance or reportaproblem.apple.com. Refund eligibility depends on the purchase, Apple's applicable terms and local law. Contact us about a service defect or missing access; an Apple refund route does not remove any statutory claim you may have against us.

Nothing in these Terms removes mandatory rights concerning digital content, conformity, remedies, withdrawal, cancellation, refunds or unfair contract terms. No blanket “no refunds” rule applies.

6. Privacy and external services

The Privacy Policy explains data flows, AI providers, analytics, purchases, permissions, retention and deletion requests. Privacy notices are information, not a substitute for consent where consent is required. Optional permissions must not be made a condition of receiving paid features unrelated to those permissions.

Apple services, social networks and other external services have their own applicable terms. You are responsible for your submissions to social platforms, lawful rights to your content, and any network or roaming charges. We remain responsible for our own service and the providers we use to deliver it to the extent required by law.

7. Availability, changes and suspension

Internet access and compatible software are needed for AI requests, purchase validation and some other functions. We may make reasonable changes for maintenance, security, legal requirements and service improvements. If a change materially affects an existing paid service, we will provide the notice, choices and remedies required by law and applicable Apple rules.

We may proportionately restrict access to address unlawful use, serious breaches, security risks or valid legal requirements. Where appropriate and lawful, we will explain the reason and allow you to contact us to contest an error. We do not reserve an unrestricted right to take away paid access without the remedies required by law. Stopping use of the app does not itself cancel an Apple subscription.

8. Intellectual property and liability

The app's software, branding and interface belong to us or our licensors. Your permitted use is governed by the applicable licence. Restrictions on copying, modification and reverse engineering apply only to the extent permitted by law and relevant open-source licences. This does not transfer your own content to us.

We aim to provide the service with reasonable care and skill. Subject to mandatory law, we do not warrant uninterrupted operation or that AI output will meet every purpose. To the extent lawfully permitted, we are not responsible for losses caused by your unlawful use, content you independently publish, or matters outside our reasonable control. Nothing excludes liability for fraud, deliberate misconduct, death or personal injury caused by negligence, or any liability that cannot lawfully be limited. Statutory remedies for a defective or non-conforming paid service remain available.

9. Applicable law and contact

These service Terms are governed by the laws of the Republic of Cyprus, subject to the applicable Apple licence and mandatory law. Consumers retain the mandatory protections and court-access rights of their country of habitual residence where applicable. These Terms do not require consumers to bring claims exclusively in Cyprus, agree to compulsory arbitration, or waive remedies that cannot lawfully be waived.

We may update these Terms for service or legal changes, with appropriate notice of material changes and agreement where required. Changes do not retrospectively remove accrued rights or change an existing purchase contrary to law. If a provision is unenforceable, the remaining provisions apply to the extent legally possible.

Questions, complaints and claims may be sent to Remione LTD, 75 Leontiou Machaira, Centre, Office 102, Limassol 3025, Cyprus, or info@remione.ltd. For app support and content reports, use support.team@hermeschat.app. Contacting us does not prevent you from seeking a remedy from Apple, a regulator or a competent court.