Hermes Chat, created by Alexey Strokin, is a freemium app designed to facilitate communication among users. This app is provided at no cost and is intended for use as-is. This updated Privacy Policy outlines our approach to the collection, use, and disclosure of personal information for users of the Hermes Chat service.

By choosing to use Hermes Chat, you agree to the collection and use of your information as described in this Privacy Policy. Your personal information will only be used to enhance and maintain the quality of the service and will not be shared with third parties, except as outlined in this policy.

Definitions

The terms used in this Privacy Policy have the same meanings as those in our Terms and Conditions, accessible at Hermes Chat, unless otherwise defined in this Privacy Policy.

Information Collection and Use

To enhance your experience while using Hermes Chat, we may ask you to provide certain personally identifiable information, including but not limited to:

• User ID

• Purchase history

• Product interaction

• Advertising data

• Other usage data

• Crash data

• Performance data

• Other diagnostic data

The requested information will be stored on your device and will not be directly collected by us.

Third-Party Services

Hermes Chat uses third-party services that may collect information to identify you. The privacy policies of these third-party service providers can be found at the following links:

• Google Play Services

• Google Analytics for Firebase

• Firebase Crashlytics

• Facebook

• Adjust

• RevenueCat

• Log Data

When you use Hermes Chat and encounter an error, we collect data and information (through third-party products) on your device known as Log Data. Log Data may include:

• Device IP address

• Device name

• Operating system version

• App configuration during use

• Time and date of use

• Other statistical data

• Cookies

Cookies are small data files used as unique identifiers, sent to your browser from websites you visit and stored on your device's internal memory. Hermes Chat does not explicitly use cookies; however, third-party code and libraries within the app may use cookies to collect information and improve their services. You have the option to accept or refuse these cookies and can choose to be notified when a cookie is sent to your device. Refusing cookies may affect your ability to use some features of Hermes Chat.

Service Providers

We may engage third-party companies and individuals for the following reasons:

• To facilitate our service

• To provide the service on our behalf

• To perform service-related tasks

• To assist in analyzing the usage of our service

These third parties have access to your personal information to perform tasks on our behalf, but they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing your personal information and strive to protect it using commercially acceptable methods. However, no electronic transmission or storage method is entirely secure, and we cannot guarantee absolute security.

Links to Other Sites

Hermes Chat may contain links to external sites. Clicking on a third-party link will direct you to that site, which may have separate privacy policies. We advise you to review the Privacy Policies of any external websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Children's Privacy

Hermes Chat is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided personal information, we will immediately remove it from our servers. If you are a parent or guardian and believe your child has shared personal information with us, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the updated Privacy Policy on this page. Your continued use of Hermes Chat after any changes to the Privacy Policy signifies your acceptance of those changes.

This updated policy is effective as of 2024-05-09.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please do not hesitate to contact us at support.team@hermeschat.app. We are committed to addressing your concerns and ensuring the protection of your personal information.

By using Hermes Chat, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the app immediately.